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Have you changed your mind or received a product that doesn't meet your expectations? Don't worry, our returns and exchanges process is designed to make it easy for you. For detailed information on how to initiate a return or exchange, please refer to our dedicated returns and exchanges guide. Learn more by visiting this link.
Browse our site and add all the items you like to your cart. To finalize your order and if you already have an account, just select the LOGIN option.
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Shipping can take anywhere from 3 to 5 business days. When you’re completing the checkout, you will see the multiple options available for shipping and an estimation of how long will it take.
Use of the site implies full and complete acceptance of the general conditions of use described on the page Terms and Conditions.
MASTER SWISS will return or exchange the items within a maximum of 14 calendar days, provided that the item is in exactly the same condition as it was sent, and the costs of return/exchange will be charged to the customer.
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If you prefer to make your payments by credit card, you can do so via PayPal or by selecting Credit Card, a method that scrupulously complies with all requirements for processing secure online payments.
Select the payment method that suits you best and easily order what you like the most.
It is very simple and fast.
Just click on LOGIN, and you will be directed to a new page where you will find the button RECOVER PASSWORD.
You must fill in your email and click on the REMEMBER PASSWORD button.
You will then receive an email sent to the account you indicated and follow the instructions.
It is very simple and fast.
Just click LOGIN, and you will be directed to a new page where you will find the REGISTER button.
You must fill in your name, e-mail address and password.
You will then receive an email sent to the account you indicated, so that we can confirm the veracity of it.
After clicking on the link sent to you, you will be directed to your account / personal area, where we suggest you fill in the remaining data for billing and shipping your orders.
Save the changes and you're done!
Hand wash utensils instead of using a dishwasher, avoid leaving them in hot pans, and periodically oil wooden utensils to prevent cracking. Storing utensils in an organized manner can also prevent damage.
Different knife blades have specific purposes. For instance, a chef's knife is versatile for chopping and slicing, while a serrated knife is ideal for bread. Research blade types to match your cooking needs.
Assess your cooking habits and needs. Choose kitchen gadgets that align with your cooking style, such as measuring tools, timers, or specialty utensils that make your tasks easier.
To maintain and sharpen kitchen knives, regularly hone them using a honing rod and professionally sharpen them with a sharpening stone or a knife sharpener. Proper storage and hand washing are also essential for knife longevity.
Yes, non-stick cookware is generally safe when used properly. Look for bakeware labeled as PFOA-free for added safety. Avoid using metal utensils to prevent damaging the non-stick coating.
A quality stainless steel cookware set should have features like even heat distribution, sturdy handles, and a durable non-reactive surface. Look for brands with positive customer reviews and long-lasting performance.
Customer satisfaction is our priority. If you're not satisfied with the quality or performance of the frying pan, please refer to our Refund and Returns Policy within the specified time frame. We offer options for returns, exchanges, or refunds to ensure you're happy with your purchase.
Cleaning is usually straightforward. 3-Ply frying pans are dishwasher safe. For best results and to extend the pan's life, hand washing with warm water, mild soap, and a soft sponge is recommended.
Yes, 3-Ply frying pans are oven-safe, allowing you to transition from stovetop to oven seamlessly. Check the product details for the recommended oven temperature limit.
To maintain the integrity of the cooking surface, it's generally recommended to avoid using metal utensils with 3-Ply frying pans. Opt for utensils made from silicone or wood to prevent scratching.
The 3-Ply frying pan is not typically non-stick by itself. Always check the product details to confirm.
Many 3-Ply come with handles designed to remain cool or heat-resistant during cooking. However, using a pot holder or oven mitt is recommended for added safety, especially during longer cooking times.
Yes, our 3-Ply frying pans are versatile and suitable for various stovetops, including gas, electric, ceramic, and induction. The layered construction ensures compatibility and efficient heat transfer on different surfaces.
A 3-Ply frying pan features three layers of metal, typically stainless steel encapsulating an aluminum core. This design offers excellent heat distribution, precise temperature control, and even cooking, making it ideal for various culinary tasks.
Customer satisfaction is important to us. If you're not satisfied with the quality or performance of the product, please refer to our Refund and Returns Policy within the specified time frame. We offer options for returns, exchanges, or refunds to ensure you're happy with your purchase.
Most casserole and glass lids are dishwasher safe, making cleaning convenient. However, to maintain their quality and longevity, hand washing with warm water, mild soap, and a soft sponge is often recommended.
The glass lid's handle is usually designed to remain cool during cooking. However, it's recommended to use an oven mitt or towel when handling the lid, especially if the casserole has been cooking for an extended period.
Yes, our 3-Ply steel casserole are versatile and compatible with various cooktops, including gas, electric, ceramic, and induction. They provide consistent and efficient heat distribution on different surfaces.
Yes, the glass lid allows you to monitor the cooking process without lifting the lid. This helps you keep an eye on your dish's progress and make adjustments if needed without losing heat or moisture.
Yes, the glass lids on our casserole are made from tempered glass, which is heat-resistant and durable. It can withstand high cooking temperatures and sudden temperature changes without cracking.
A 3-Ply steel casserole offers superior heat conductivity and even heat distribution, ensuring your food cooks uniformly. The glass lid allows you to monitor your cooking without lifting the lid, preserving moisture and flavor.
Customer satisfaction is our priority. If you're not satisfied with the quality or appearance of the lunch bag, please refer to our Refund and Returns Policy within the specified time frame. We offer options for returns, exchanges, or refunds to ensure you're happy with your purchase.
Yes, our lunch bags are designed to accommodate both your lunch items and your work essentials. They often come with additional pockets and compartments for organizing your belongings.
The straps and handles of our lunch bags are designed with comfort in mind. They're often padded and adjustable, ensuring a comfortable carrying experience even when the bag is filled with food.
Yes, our lunch bags are often easy to clean. Most are made from materials that can be wiped down with a damp cloth or sponge.
Certainly, many of our lunch bags are versatile and can double as stylish purses. They're designed to seamlessly blend into your daily routine, so you can use them as a regular accessory even when not carrying food.
Yes, our lunch bags come with insulation to help keep your food fresh and maintain the appropriate temperature. Maintains temperature for up to 6 hours, thanks to its 6mm EVA interior.
Absolutely, our lunch bags are designed to maintain their purse-like appearance even when filled with food. The structure and design ensure that they remain stylish and functional at the same time.
Yes, our lunch bags that look like purses are designed with practicality in mind. They can carry up to 3 Tupperware thanks to their large storage area, 29cm X 19cm X 15cm.
Customer satisfaction is important to us. If you're not satisfied with the quality or performance of the pot, please refer to our Refund and Returns Policy within the specified time frame. We offer options for returns, exchanges, or refunds to ensure you're happy with your purchase.
Enameled cast iron pots can be weighty due to their solid construction. However, the weight is part of what makes them excellent for even heat distribution and retention. They come with ergonomic handles for easy lifting and handling.
No, the enameled coating is non-reactive and won't affect the taste of your dishes. It ensures that your food retains its original flavors and characteristics.
Yes, our enameled cast iron pots are oven-safe and can usually withstand high cooking temperatures. Check the specific product details for the recommended maximum oven temperature.
Hand washing is recommended for preserving the enameled coating's quality. Use warm water, mild soap, and a soft sponge. Avoid abrasive cleaners or metal scouring pads. We recommend not to use the dishwasher.
Yes, our enameled cast iron pots are versatile and can be used on various stovetops, including gas, electric, ceramic, oven, and induction. They are suitable for a wide range of cooking setups.
Our enameled cast iron pots are designed to be durable and resistant to chipping and cracking. However, proper care is important. Avoid EXTREME temperature changes and using metal utensils to maintain the integrity of the coating.
Yes, the enameled coating on our cast iron pots is safe for cooking and food contact. It acts as a protective layer, preventing direct contact between the iron and your food.
Customer satisfaction is our priority. If you're not satisfied with the quality or performance of the bottle, please refer to our Refund and Returns Policy within the specified time frame. We offer options for returns, exchanges, or refunds to ensure you're happy with your purchase.
The silicone coating is designed to be durable and long-lasting. It provides an extra layer of protection for the glass and enhances the bottle's overall durability.
Yes, the bamboo lid is a sustainable and eco-friendly choice. Bamboo is a renewable resource that grows quickly and doesn't require the use of harmful chemicals or excessive water during its growth.
The silicone-coated glass bottle is often dishwasher safe. However, to maintain the bamboo lid's quality and integrity, we recommend hand washing it. The glass bottle can be easily cleaned using warm water and mild soap.
Yes, the glass used in our bottles is thermal-resistant and can handle both hot and cold beverages. The silicone coating provides insulation, making it comfortable to hold even when the content is hot.
Absolutely, the bamboo lid is designed to provide a secure and leak-proof seal, helping to prevent spills and leaks even when the bottle is placed in a bag or carried around.
Customer satisfaction is our priority. If you're not satisfied with the quality or performance of the utensil set, please refer to our Refund and Returns Policy within the specified time frame. We offer options for returns, exchanges, or refunds to ensure you're happy with your purchase.
Yes, silicone utensils are versatile and can be used for both cooking and baking. They are perfect for stirring, flipping, and scraping in various culinary tasks.
Silicone is non-porous, so it won't retain odors or flavors from the food you cook. This ensures that your utensils remain odor-free and don't transfer unwanted tastes to your dishes.
Silicone utensils are easy to clean and most are dishwasher safe. However, for longevity, we recommend hand washing with mild soap and warm water. Avoid using abrasive cleaners or metal scouring pads.
Absolutely, silicone utensils are gentle on non-stick surfaces and won't scratch or damage them. They are a great choice for protecting your cookware investment.
Our silicone utensils are heat-resistant and specifically designed to withstand high cooking temperatures. They won't melt or warp even when used in hot pans or pots.
Yes, silicone utensils are safe for cooking and food contact. They are BPA-free, heat-resistant, and non-toxic. Our utensil sets are designed to meet food safety standards, ensuring your health and well-being.
Customer satisfaction is important to us. If you're not satisfied with the quality, fit, or any aspect of the apron, please refer to our Refund and Returns Policy within the specified time frame. We offer options for returns, exchanges, or refunds to ensure you're happy with your purchase.
Our apron often features adjustable straps to provide a comfortable fit for extended wear. These straps distribute weight evenly, reducing discomfort even during longer periods of use.
Absolutely, our aprons are versatile and can be used for various activities such as gardening, crafting, and even serving. They offer protection and convenience across a range of tasks.
Yes, our apron is machine washable, making cleanup a breeze. Simply remove any excess food or stains and toss the apron in the washing machine.
Yes, our apron is designed with durable and stain-resistant materials to provide effective protection against spills, splatters, and stains. They're a great addition to your kitchen attire to keep your clothes clean while cooking.
Our apron comes with adjustable straps for a customized fit.
Customer satisfaction is important to us. If you're not satisfied with the sharpener's performance, please consult our Refund and Returns Policy within the specified time frame. We offer options for returns, exchanges, or refunds to ensure your satisfaction.
Cleaning our knife sharpeners is usually simple. Use a soft brush to remove metal shavings and debris.
Most of our knife sharpeners are user-friendly. They are designed for both beginners and experienced users, making it easy to achieve professional-level sharpening results.
Our knife sharpeners are designed to remove minimal metal while achieving effective sharpening results. As it is a manual pressure, we avoid removing a lot of metal, but it is still effective.
The frequency of sharpening depends on how often you use your knives and the type of knife. As a general guideline, using the sharpener every 2-3 months for regularly used knives is recommended.
Our knife sharpeners are engineered to provide precise sharpening without damaging your knives. Proper usage and following the instructions will ensure your knives are sharpened safely and maintain their longevity.
Our knife sharpeners are designed to work with a wide range of knife types, including chef's knives and more.
Customer satisfaction is our priority. If you're not completely satisfied with the grill, please refer to our Refund and Returns Policy within the specified time frame. We offer options for returns, exchanges, or refunds to ensure you're happy with your purchase.
Our grill works on any heat source, including induction and oven. Please check the product dimensions provided to ensure that the grill is suitable for you.
No, the non-stick coating is designed to be food-safe and should not affect the flavor of your grilled dishes. The coating's primary purpose is to prevent sticking and make cleanup easier.
Cleaning our non-stick grill is easy. We recommend hand washing with mild soap and a soft sponge. Avoid using abrasive cleaners or scouring pads to protect the non-stick surface. Not dishwasher safe.
To preserve the non-stick coating, we recommend using silicone or wood utensils instead of metal. Metal utensils may scratch or damage the coating over time, reducing its effectiveness.
Our grill is engineered with durable non-stick coatings that are designed to resist peeling or wearing off. Follow the care instructions provided to ensure the longevity of the non-stick surface.
Our non-stick grill plates are made with coatings that are PFOA-free and safe for cooking.
We strive for customer satisfaction. If the knife holder doesn't meet your expectations, you can refer to our returns policy. We offer a specified return window during which you can return or exchange the product for a refund or another option. Read Here.
Our knife holders arrive ready to use. From the box to your kitchen shelf.
Absolutely, our knife holders are versatile. In addition to knives, you can use them to store other kitchen tools like scissors or kitchen shears. This makes them a practical addition to any kitchen.
Our knife holders are designed with materials that won't damage the blades of your knives. They have soft inserts that prevent the blades from touching hard surfaces, preserving their sharpness.
Absolutely. Most of our knife holders are made from materials that are easy to clean. Simply wipe them down with a damp cloth to remove any dirt or debris. Regular cleaning will keep your knife holder looking great.
Yes, our knife holders are designed with secure slots or magnets to hold your knives in place, preventing them from accidentally falling out. They are constructed to ensure your knives are both easily accessible and well-protected.
Our knife holders are designed to accommodate a variety of knife sizes and shapes. They typically come with slots of different widths to fit various knives, from small paring knives to larger chef's knives.
Yes, we offer a satisfaction guarantee. If you're not completely satisfied with your purchase, you can return the knives within our return window for a refund or exchange. Please refer to our Refund and Returns Policy for more details.
Each blade is designed to retain its sharpness. Regular honing and proper maintenance, as outlined in our care instructions, will ensure your knives remain sharp.
Our knife sets are curated to cover a wide range of cutting tasks. From slicing and dicing to chopping and carving, our sets include a variety of knife types to meet all your culinary needs.
Absolutely. Each set comes with care instructions to help you maintain the knives' performance and longevity.
Our knife sets are designed with ergonomics in mind, ensuring comfortable handling during extended use. Additionally, we offer a satisfaction guarantee. If you're not satisfied with the comfort of the knives, you can return them within our specified period and return policies. Read Here
We take great care in packaging our knives to prevent damage during transit. In the rare event that a knife arrives damaged, please contact our customer support, and we'll promptly arrange for a replacement or refund.
We understand your concern. We provide product descriptions, high-resolution images, and customer reviews to give you a comprehensive view of the knives.
To maintain and sharpen kitchen knives, regularly hone them using a honing rod and professionally sharpen them with a sharpening stone or a knife sharpener. Proper storage and hand washing are also essential for knife longevity.
Yes, non-stick cookware is generally safe when used properly. Look for bakeware labeled as PFOA-free for added safety. Avoid using metal utensils to prevent damaging the non-stick coating.
A quality stainless steel cookware set should have features like even heat distribution, sturdy handles, and a durable non-reactive surface. Look for brands with positive customer reviews and long-lasting performance.